Privacy Policy

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ADVANCED COMPOSITE SOLUTIONS LIMITED and the hosts of this site accept no responsibility for and exclude all liability in connection with browsing this site, use of information on this site and downloading any material from it including but not to any liability for errors, inaccuracies, omissions or misleading or defamatory statements.

Whilst we hope you find the contents of this website interesting and informative, the contents are for general information only. We believe the contents to be true and accurate as at the date of writing but can give no assurances or warranty regarding the accuracy, currency or applicability of any of the contents in relation to specific situations and particular circumstances. As such, the contents should not be relied upon and professional advice should be taken in specific cases. In addition, none of the content of this website will form any part of any contract between us or constitutes an offer by us. Specific disclaimers may apply in addition to certain content or parts of the site.

ADVANCED COMPOSITE SOLUTIONS LIMITED may make improvements and/or changes in the products and/or services and programmes described in this information at any time without notice.

Links made to other sites are made at your own risk and ADVANCED COMPOSITE SOLUTIONS LIMITED accepts no liability for any linked sites. ADVANCED COMPOSITE SOLUTIONS LIMITED is responsible only for the content of webpages appearing within the ADVANCED COMPOSITE SOLUTIONS domain and associated subdomains. When you access a non-ADVANCED COMPOSITE SOLUTIONS LIMITED Website, even one that might contain the ADVANCED COMPOSITE SOLUTIONS LIMITED logo, please understand that it is independent from ADVANCED COMPOSITE SOLUTIONS LIMITED and ADVANCED COMPOSITE SOLUTIONS LIMITED has no control over the content of that website. Further, a link to a non-ADVANCED COMPOSITE SOLUTIONS LIMITED website does not mean that ADVANCED COMPOSITE SOLUTIONS LIMITED endorses or accepts any responsibility for the content or the use of such website. Users must take their own precautions to ensure what is selected for use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature.

ADVANCED COMPOSITE SOLUTIONS LIMITED does not collect or track personal information from its website visitors. Generic information from server logs may be used to track the number of hits to the site, and to find out what types of browser software are used by visitors. This information will be used only in aggregate form, and used solely for improving website design. Note however that as our website often provides links to third party websites, such as those of our business partners, users should review their respective privacy policies to learn more about, what, why and how they collect and use personally identifiable information.



This web site, including but not to text, content, photographs, video, audio and graphics, is protected by copyrights, trademarks and/or other proprietary rights. All individual articles, reports and other elements making up the site maybe copyright works. You agree to abide by all additional copyright notices or restrictions contained in this web site.

Should you chose to download, print or copy any content from the web site, you must do so in accordance with these terms. Such activity is permitted only for your personal use or for supply to third parties for no commercial gain and for their personal use. In all cases, we must be acknowledged as the source of the material and you agree to indemnify us in respect of any third party claim resulting from your breach of these terms.

No other printing, copying or downloading whether electronic, hard copy or otherwise, shall be permitted. However, if you want to make additional use of any of our material outside the terms of this disclaimer, you should apply to Tim Harvey, Digital Media Controller at ADVANCED COMPOSITE SOLUTIONS LIMITED , Unit 2 Chandlers Row, Colchester, Essex CO1 2HG for the appropriate consent and conditions.

These site terms and conditions and access to this website are subject to English law and the exclusive jurisdiction of the English courts.

1.1 ADVANCED COMPOSITE SOLUTIONS LIMITED takes the privacy of your information / data very seriously and has to fully comply with DPA2018:Data protection Act2018 and GDPR: the General Data Protection Regulation (Regulation(EU)2016/679)
1.2 –This policy explains how and for what purposes we use the information / data collected about you either; External / Public / Customers via SIMON@ADVANCEDCOMPOSITESOLUTIONS.NET, Telephone or the web site contact us form / web shop or by using the Web-Site and any products and/or services we offer via the Web-Site, you are agreeing to be bound by this policy in respect of the information /data collected about you via this Web-Site.

Internal i.e Staff / Contractors / Suppliers
Forms, written statements, written letters, emails to SIMON@ADVANCEDCOMPOSITESOLUTIONS.NET, conversations where information / data is then recorded or notes taken, employee performance data / SFDC history, disciplinary actions.

Please read this privacy policy carefully.

1.3 – If you have any queries about the policy, please contact us at SIMON@ADVANCEDCOMPOSITESOLUTIONS.NET and we will do our best to answer your questions.
1.4 – For the purpose of the Data Protection Act 1998 (“the Act”), the data controller is ADVANCED COMPOSITE SOLUTIONS LIMITED of Unit 1 Chandlers row. Colchester, Essex CO1 2HG company number 3987987. The Data protection office to ensure this policy is correctly enforced will be SIMON FARREN.

2.External Personal information / data collected
2.1 – We will collect the following personal information from you via the Web-site forms, e-mails, telephone calls, written correspondence; forms
2.1.1 – name, a user name (Web shop only), gender, date of birth;
2.1.2 – e-mail addresses, invoice address, payment card address, shipping address, contact telephone numbers;
2.1.3 – records of any correspondence sent to us;
2.1.4 – details of your visits to the Web-Site including, but not to, traffic data, location data, weblogs and other communication data, whether this is required for our own administration purposes or otherwise and the resources that you access.

  1. Use of this External information / data
    3.1 – We will use this information / data in order to:
    3.1.1 – administer your accounts with us;
    3.1.2 – send you information about products and services offered by ADVANCED COMPOSITE SOLUTIONS LIMITED;
    3.1.3 – verify your identity;
    3.1.4 – carry out marketing analysis and make general improvements to our Web-Site;
    3.1.5 – to obtain your views or comments on the products/services we provide;
    3.1.6 – to ensure that content from the Web-Site is presented in the most effective manner for you and your computer;
    3.1.7 – to notify you about changes to the Web-Site or service / products provided;
    3.1.8 – to contact you in the event of any warranty issues with products you may have purchased from us.
    3.1.9 – process any sales orders and deliver goods ordered correctly to you and keep you fully informed about your order progress and delivery tracking details.

2.Internal Staff / Contractors / Supplier information / data collected
2.1 – We will collect the following personal information / data from you via forms, e-mails, telephone calls, written correspondence; letters;
2.1.1 – Staff name, gender, date of birth; national insurance numbers, bank name, bank account name, bank account number, bank sort code, e-mail addresses, next of kin details, home address, records of any correspondence sent to us
2.1.2 – Contractor names, gender, date of birth; National insurance numbers, e-mail addresses, home address, next of kin contacts, records of any correspondence sent to us
2.1.3 – Supplier contact names, genders, e-mail addresses, phone numbers, records of any correspondence sent to us

3.Use of this Internal Staff / Contractors / Supplier information / data collected
3.1 – We will use this information / data in order to:
3.1.1 – Staff – correctly skill grade you and tailor training and progression for you
3.1.2 – Contractors – correctly skill grade you
3.1.3 – Staff / Contractors – verify your identity;
3.1.4 – Staff / Contractors – correctly pay you and make all NI and HMRC payments as required
3.1.5 – Staff / Contractors – e-mail or write to you with any important work related information, policies or images / concerns / memos / notices.
3.1.6 –Staff / Contractors Be able to contact next of kin in case of emergencies
3.1.7 – Suppliers – process any Purchase orders or RFQ’s

  1. Storage and protection of information / data / breach actions
    4.1 External personal data will be stored using our 123MRP/ERP software and written to a secure and backed up SQL digital database located on our servers. The backed up data will also be locked in a secured location for access only by authorised employees.
    4.1.1 We also print and file Quotations / Sales acknowledgements / Pro forma Invoices and Invoices, Delivery notes and Carrier shipping notes for accounting purposes and traceability / warranty compliance and store these for upto 7 years before shredding / disposal.

4.1.2 Staff data stored on 123MRP/ERP software as (4.1) and additionally hardcopy employee forms, absence data and Bradford factor scores, training records in a locked filing cabinet and employee performance reviews in a locked safe.

4.1.3 Contractors data stored on 123MRP/ERP software as (4.1) as needed to ensure jobs can be allocated to correctly skilled staff ,and contractors hours can be logged and correctly paid to agencies.

4.1.4 Suppliers data stored on 123MRP/ERP software as (4.1) as needed to ensure goods/services can be purchased and quotes obtained as needed.
4.2 All information / data fields we keep is saved in this spreadsheet E:\legal\GDPR and Privacy\GDPR spreadsheet ADVANCED COMPOSITE SOLUTIONS LIMITED_iss1.xlsx.

4.3 We will take protective measures to ensure your confidentiality and integrity of information and data collected and held by us.

4.4 In the extremely unlikely event of a beach of this Policy or loss of data, staff must report this internally to SIMON FARREN our DPO and we will take immediate steps to notify the persons affected and advise them full details of the incident, what data was disclosed and if known to which individuals or organisations and likely effects/outcomes.
The DPO will then also review our Policy to try and limit any possible reoccurrence.

  1. Sharing this information / data
    5.1 – We will not disclose your personal information outside of ADVANCED COMPOSITE SOLUTIONS LIMITED , without your express permission. Your information will be used internally as required by personal to provide goods or services to you.
    5.2 – We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, but we will take steps with the aim of ensuring that your privacy rights continue to be protected.
    5.3 – If we are under a duty to disclose or share your personal data in order to comply with any legal obligation (for example, if required to do so by law, a court order or for the purposes of prevention of fraud or other crime) or in order to enforce other agreements; or to protect the rights, property, or safety of our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
    5.4 – Other than as set out above, we will not disclose any of your personal information without your permission.

6.Information / data automatically collected from your computer
6.1 – Log files/IP addresses: When you visit the Web-Site our web server automatically records your IP address. This IP address is not linked to any of your personal information.
We use IP addresses to help us administer the Web-Site and to collect demographic information for aggregation purposes.
6.2 – We may also gather other non-personal information (from which we cannot identify you) such as the type of your internet browser which we use to provide you with a more effective service.

7.Web-Site Cookies
7.1 – When you visit the Web-Site we may store some information (commonly known as a “cookie”) on your computer. Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web. Passwords and credit card numbers are not stored in cookies. A cookie helps you get the best out of the Web-Site and helps us to provide you with a more customised service. We use cookies for the following purposes:
7.1.1 – we can recognise you when you revisit the Web-Site and so that you will not have to re-enter your details each time you visit the Web-Site
7.1.2 – to speed up your searches and store information about your preferences, in order to customise the Web-Site to your individual interests
7.1.3 – to track how our Web-Site is used and to improve and update our content
7.2 – You can block or erase cookies from your computer if you want to (your browser”s help screen or manual should tell you how to do this), but certain parts of the Web-Site are reliant on the use of cookies to operate correctly and may not work correctly if you set your browser not to accept cookies.
7.3 – Please note that our advertisers, sponsors and any other product or service provider on our Web-Site may also use cookies, over which we have no control. Please refer to their cookies policy for information on how the use cookies.

8.Web Site Google analytics
8.1 – Our Web-Site uses Google Analytics, a web analytics service provided by Google Inc. For this service, Google create 4 cookies (small text files) which can be used to evaluate the use of the website and to produce activity-based reports. No personal data is retained or accessed for any other use.
8.1.1 – Google stores the collected information on servers in the United States which may be transferred to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
8.1.2 – In addition to the cookies set by Google Analytics, the Web-Site cookie plugin will create a session based cookie containing a single “true” or “false” value, reflecting your choice.
8.1.3 – Google Inc are members of the US Safe Harbor Scheme. This scheme allows the transfer of data from within the EEA to countries that are outside of the EEA without having to enter into a specific data transfer agreement. Companies that sign up to the scheme are deemed to provide adequate protection for personal data transmitted from Europe.
Google has also created their own opt-out plugin which you can get at

9.Web Site beacons
9.1 – The Web-Site may contain electronic images known as web beacons (also known as clear gifs) that allow the Company to count the number of people that have visited the web pages contained on the Web-Site.
9.2 – The web beacons do not extract any personally identifiable information and are only used to track the effectiveness of a particular marketing campaign or web page.

  1. Information about other products and services
    10.1 – From time to time we may send you information about other products and services, usually via e-mail newsletters which may be available through ADVANCED COMPOSITE SOLUTIONS LIMITED and which we think may be of interest to you.
    10.2 – You can tell us to stop this at any time by sending an e-mail to SIMON@ADVANCEDCOMPOSITESOLUTIONS.NET
  2. Changes to data or information held about you
    11.1 – We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.
    11.2 – Any changes we may make to our privacy policy in the future will be posted on this page and, were appropriate, notified to you by email.

12.Use of data / information in forums or chat rooms
The Web-Site may from time to time include chat rooms, forums, message boards, and/ or news groups (all of which will be governed by separate terms and conditions) on which you can post information. Any information that you post in these areas becomes public information and you should always be careful when deciding to disclose your personal details as part of that information.

  1. Information / Data Security
    13.1 – Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site therefore, any transmission is at your own risk.
    13.2 – Where possible we have implemented technology and policies to safeguard your privacy from unauthorised access and improper use we use secure server software (SSL) to encrypt any financial information you need to input before it is sent to us.
    13.3 – Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Web-Site, you are responsible for keeping this password confidential. We ask that you do not share a password with anyone.
    13.4 – Hardcopy personal information is kept in locked filing cabinet or safe cabinet

14.Linking to third party websites
14.1 – We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our Web-Site and recommend that before submitting any personal data, you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions.
14.2 – In addition, if you linked to this Web-Site from a third party Web-Site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that before submitting any personal data, you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.

  1. Transferring your information / data outside of Europe
    15.1 – As part of the services offered to you through the Web-Site, the information you provide to us may be transferred to countries outside of the European Union (”EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU or one of our service providers is located in a country outside of the EU. We also share information between our group companies, which are located in countries worldwide. These countries may not have similar data protection laws to the UK. If we transfer your information outside of the EU in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy.
    15.2 – If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

16.Your Rights
16.1 – You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by contacting us at SIMON@ADVANCEDCOMPOSITESOLUTIONSLIMITED.NET16.2 – The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act and we must comply within 30 days.

17.Contact us
If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an e-mail to us at SIMON@ADVANCEDCOMPOSITESOLUTIONSLIMITED.NET